Privacy Policy

We respect your privacy and design our platform to protect personal data. This policy explains what we collect, why we collect it, how we use it, and the rights available to you.

What we collect

  • Contact details such as name, email, and phone when you email or call us
  • Business information related to your organization and systems
  • Usage logs and diagnostics for platform reliability and security
  • Cookies and similar technologies for essential functionality and analytics (see Cookies Policy)

How we use data

  • To provide and improve the platform and services
  • To respond to inquiries and support requests
  • To secure our systems, prevent fraud, and comply with law
  • To communicate product information and events where permitted

Legal bases

We rely on legitimate interests to deliver and secure services, contract necessity when providing the platform, legal obligations for compliance, and consent where required (e.g., certain marketing cookies).

Sharing

We share data with trusted service providers under data processing terms, with partners at your direction, or if required by law. We do not sell personal data.

Retention

We keep personal data only as long as necessary for the purposes above, considering legal, regulatory, and operational requirements. We apply documented retention schedules.

International transfers

Where data is processed outside your jurisdiction, we apply appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.

Your rights

Subject to local law, you may have rights to access, correct, delete, restrict, or object to processing, and to data portability. We will respond to verified requests in a timely manner.

Children’s privacy

Our services are intended for business and government use and not directed to children.

Updates

We may update this policy to reflect changes in law or our practices. We will note the effective date and significant changes.

Privacy contacts

Data Protection Contact (DPO): Privacy Office, Sparse Flash Urban Intelligence

Email: [email protected]

Address: Level 14, 201 Kent Street, Sydney NSW 2000, Australia

View GDPR Commitment